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Refund Policy

Effective Date: April 17, 2025

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At Ryler Auto Repair Services, customer satisfaction is our priority. We are committed to providing high-quality repair services and ensuring your experience with us is positive. This Refund Policy outlines the circumstances under which refunds may be issued.

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1. Refund Eligibility

Refunds may be considered under the following conditions:

  • If the repair service was not performed as agreed or outlined in the service estimate.

  • If a part we installed is defective and the defect is covered under warranty.

  • If an error or oversight by our team resulted in the need for additional repairs directly related to the service performed.

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2. Exclusions

Refunds will not be issued under the following circumstances:

  • Issues resulting from misuse, neglect, or subsequent damage after the repair.

  • Pre-existing vehicle conditions not identified during the initial inspection.

  • Dissatisfaction with the price after agreeing to the estimate and authorizing the repair.

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3. Warranty Coverage

  • Most repairs and parts are covered under our limited warranty policy. Refunds for warranty-related issues are subject to the terms of the warranty agreement.

  • Replacement or repair will typically be offered before considering a refund.

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4. Refund Process

To request a refund:

  1. Contact us within 7 days of the service date.

  2. Provide proof of purchase, such as a receipt or invoice.

  3. Explain the issue and why you are requesting a refund.

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*Refund requests will be reviewed on a case-by-case basis. Approved refunds will be issued using the original payment method within 10 business days.

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5. Contact Us

If you have questions about this Refund Policy or need to request a refund, please contact us at:

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